Privacy Policy | aaajili Official Casino Platform Philippines

Last Updated: 2026-08-22

  • What we collect: Identity, payment, device, and gaming activity data.
  • Why we collect it: To manage accounts, process payouts, and prevent fraud.
  • Who sees it: Only our staff and essential partner service providers.
  • How long we keep it: For the life of your account plus required legal periods.
  • Your control: You can request data access or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how aaajili collects, uses, and protects the personal information of our users in the Philippines. By using our services, you agree to the practices described in this document.

This policy applies exclusively to our platform and official services. It does not cover third-party websites, external payment portals, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any third-party services you interact with.

2. Personal Information We Collect

Account and Identity Data

We collect basic registration details such as your username, password, and contact information to create and secure your gaming account.

Verification Documents

To comply with "Know Your Customer" (KYC) requirements, we may collect government-issued identification and proof of address to verify your age and identity.

Payment Data

We collect necessary payment details to process your deposits and withdrawals. This is handled securely through our partner payment providers.

Gaming and Transaction Activity

We record your game history, betting patterns, and transaction logs to ensure fair play, manage bonuses, and resolve disputes.

Technical and Device Data

We automatically collect IP addresses, browser types, device identifiers, and operating system info to optimize site performance and detect multi-accounting.

Support Communication

Records of your interactions with our customer support team are kept to provide continuous assistance and improve our services.

3. How We Collect Data

We obtain information through three primary channels:

  • Directly from you: Information you provide during registration, KYC verification, and when contacting support.
  • Automatically: Data collected via cookies and server logs while you navigate and use our platform.
  • Partner Providers: Information received from our partner payment providers and technical service providers necessary for account operation.

4. Why We Use Data

Your data is used for the following essential purposes:

  • Account Management: Maintaining your profile and securing your access.
  • Financial Operations: Processing deposits and ensuring the fastest payout online casino experience.
  • Verification: Confirming your age and identity to prevent underage gambling.
  • Security: Detecting fraud, preventing multi-accounting, and ensuring game integrity.
  • Personalization: Tailoring the platform experience and content based on your preferences.
  • Legal Compliance: Meeting the regulatory obligations required for gambling operators in the Philippines.
  • Marketing: Sending promotional offers only if you have provided explicit consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Essential partners who handle payment processing, identity verification, and technical infrastructure.
  • Legal Authorities: When required by applicable law or to respond to valid legal requests from authorized bodies.

6. How We Protect Data

We employ industry-standard security measures to safeguard your information:

  • Encryption: Data transmitted between your device and our servers is protected via encryption.
  • Access Control: Internal access to sensitive user data is strictly limited to authorized personnel only.
  • Payment Isolation: Financial data is handled through secure, isolated channels provided by specialized payment processors.
  • Monitoring: We continuously monitor our systems for potential security threats or unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your residency, you have the following rights regarding your data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the removal of your data or its transfer to another service.
  • Objection & Withdrawal: Object to certain processing activities or withdraw your consent for marketing.

You can exercise these rights by contacting our support team via the channels available on our Support page.

Important Note: Even after account closure, we are legally required to retain certain data to comply with gambling regulations and anti-money laundering rules in the Philippines.

9. How Long We Retain Data

We retain your personal data for as long as your account remains active. Once an account is closed, data is kept only for the timeframe required by applicable law in the Philippines to satisfy legal, accounting, or regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately and any remaining funds will be handled according to our terms.

Parents or guardians who become aware of a minor using our platform are encouraged to report this via our Support page.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page regularly to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the official contact channels available on our Support page.